Performance Analytics

Investigating an issue with the Performance Analytics component
April 21, 8:28am
Performance Analytics
 
Apr-21, 8:28am
[closed]
Since 08:28 UTC, we are investigating an issue involving the Performance Analytics component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
 
Apr-21, 8:38am

We are investigating an issue resulting in Performance Analytics not being accessible since 04/20/2023 23:59:59 UTC. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

 
Apr-21, 8:54am

The issue has been identified and a fix has been implemented.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

 
Apr-21, 9:04am

A fix has been implemented and we are currently monitoring the results.

Clearing the browser's cache may be needed in order for it to work.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

 
Apr-21, 9:36am
This incident has been resolved.

Please feel free to contact our Airship Technical Support at https://support.airship.com if you have any questions or concerns.